Expert Adult Social Care Advice, Advocacy & Complaints Handling
(we cover all of England)
Customer reviews of our Adult Social Care advice
Our company was chosen to feature in the exclusive Care Checklist Section of The Sunday Times Newspaper on 31.04.2024


WHAT OUR CLIENTS SAY

Ms LM
I can breath again. The pain and suffering we have had to go through, no one will ever know. But that’s now in the past and the best start to the New Year! I’m not religious or believe it happened for a reason, but that morning when I found your add, I really do believe it was meant to be. Thank you ! so much for all your help and patience.
The Council agreed that her mother did not have to remain in the care home permanently but could return to her home as per her and the daughter's deep wishes.

Mrs DD
This morning we received confirmation from the Council that it has reversed its decision to cut the care package from 48 to 24 hours. Thank you so much for all your help.

Mr LR
The Council has finally agreed that our dad can move to the care home we wanted for him, which is only a short drive away. Thank you again.

Various (about the complaint letters we write to Councils)
"Thank you for your letter. You have described the situation perfectly, and have made some excellent guideline points. We are perfectly happy".
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"Your letter demonstrated to me how much we needed your assistance to get through this, thank you".
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"Thank you for your letter which is outstanding".

Mr BS
"This is the best and most sensible advice which I have received in the last 2 years.
Many, many thanks. I will keep your details and recommend you to family and friends.